Privacy Policy

What Data We Collect

We collect information you provide directly (name, email, address, payment details), information generated by your use of our platform (browsing history, purchase history, search queries), and technical data (IP address, browser type, device identifiers) for platform improvement and fraud prevention.

How We Use Your Data

To process orders and payments; to personalise your shopping experience; to communicate order updates and support; to send newsletter/marketing with your consent (opt-out anytime); to improve our platform through analytics; and to comply with legal obligations.

Data Sharing

We share data only with: payment processors (Razorpay) for transaction processing; logistics partners for delivery; analytics providers; and as required by law. We never sell your personal data to third parties for their marketing purposes.

Your Rights

You have the right to access your data, correct inaccurate data, request deletion of your account and data, opt out of marketing communications, and port your data. Exercise these rights by emailing privacy@consciousindi.com.

Cookies

We use essential cookies (required for platform function), analytics cookies (to understand usage, opt-out available), and marketing cookies (personalised ads, opt-out available in cookie settings). See our Cookie Policy.

Data Security

All data is encrypted in transit (TLS 1.3) and at rest. Payment data is processed by PCI-DSS compliant Razorpay — we do not store card numbers. We conduct regular security audits and penetration tests.

Contact

Data Protection Officer: privacy@consciousindi.com | Postal: Conscious Indi Pvt. Ltd., 3rd Floor, IndiQube Sigma, HSR Layout, Bengaluru — 560 102.