Shipping & Delivery Policy
Last updated: 1 January 2025
Delivery Timelines
Standard Delivery: 5–7 business days (free on orders above ₹999). Express Delivery: 2–3 business days (₹99 additional charge). Remote / Tier-3 Cities: 8–12 business days. All timelines are from the date of order dispatch, which typically happens within 1–3 business days of order placement.
Shipping Charges
Orders above ₹999: Free standard shipping. Orders below ₹999: ₹49 flat shipping fee. Express delivery: ₹99 additional. Bulky items (above 5kg): Shipping charges calculated at checkout based on weight and destination.
Pan-India Coverage
We deliver to all 28 states and 8 Union Territories of India. For PIN codes not serviced by standard courier, we use India Post or other postal services, which may take 10–15 days.
Order Tracking
You will receive an SMS and email with a tracking link as soon as your order is dispatched. Track your order at any time on our Track Order page. For assistance, contact our support team.
Packaging
All Conscious Indi orders are packaged in eco-friendly, recyclable materials. Fragile handcrafted items receive additional padding. Artisan story cards are included in every package.